iCompuCare Features and Services - IT Outsourcing Malaysia

FEATURES
OF ICOMPUCARE

FEATURES OF
ICOMPUCARE

 

Features of iCompuCARE

The solution proposed is to offer an enterprise level of IT services with an integrated IT management solution designed to your organization without involving a large investment but assured with high return on investment. By having us onboard to tackle your daily IT operational issues, this will enable your organization to focus on the core business without compromising on the quality to meet the business objectives

By having us onboard to tackle your daily IT operational issues, this will enable your organization to focus on the core business without compromising on the quality to meet the business objectives

 

Customers

Satisfaction Index

Day to day support services and helpdesk during office hours and non-office hours.

Software Licenses Management, License compliance and Patch Management

Network & bandwidth monitoring realtime to alert on downtime

24 Hour Email Support and Case Management

Backup and Disaster Recovery Services on all user data, servers and workstations

R

Upgrading hardware and software services

Onsite hardware and software troubleshooting

Virus Containment, pattern updates and Preventive Measures

Reporting (Management & Administrator)

Preventive Maintenance on all workstations, servers and other IP-based devices

Security Audits on all business network to stop unauthorized entry

Website Maintenance and Management of Email Hosting

IT Planning

 

All our customers get 7 hours IT Planning a month to align their IT investment to their business.

Our Senior IT Manager will sit with each customer and discuss their challenges and formulate a yearly plan.

Inquiry
reCAPTCHA

Features of iCompuCARE

The solution proposed is to offer an enterprise level of IT services with an integrated IT management solution designed to your organization without involving a large investment but assured with high return on investment. By having us onboard to tackle your daily IT operational issues, this will enable your organization to focus on the core business without compromising on the quality to meet the business objectives

By having us onboard to tackle your daily IT operational issues, this will enable your organization to focus on the core business without compromising on the quality to meet the business objectives

 

Customers

Satisfaction Index

Day to day support services and helpdesk during office hours and non-office hours.

Software Licenses Management, License compliance and Patch Management

Network & bandwidth monitoring realtime to alert on downtime

24 Hour Email Support and Case Management

Backup and Disaster Recovery Services on all user data, servers and workstations

R

Upgrading hardware and software services

Onsite hardware and software troubleshooting

Virus Containment, pattern updates and Preventive Measures

Reporting (Management & Administrator)

Preventive Maintenance on all workstations, servers and other IP-based devices

Security Audits on all business network to stop unauthorized entry

Website Maintenance and Management of Email Hosting

IT Planning

 

All our customers get 7 hours IT Planning a month to align their IT investment to their business.

Our Senior IT Manager will sit with each customer and discuss their challenges and formulate a yearly plan.

Inquiry
reCAPTCHA

Malaysia is on lock-down until 12th May 2020

We are working from home but the telco network seems congested and if you don’t get our regular support number 03-90782501

Please call us at 0162622394(Ms Shereen) as she is our CCO for this lockdown period.
Escalations: CS Manager – 0162622418

Thank you
iCompuCARE Global Services Sdn Bhd