FEATURES OF ICOMPUCARE
FEATURES OF ICOMPUCARE
The solution proposed is to offer an enterprise level of IT services with an integrated IT management solution designed to your organization without involving a large investment but assured with high return on investment. By having us onboard to tackle your daily IT operational issues, this will enable your organization to focus on the core business without compromising on the quality to meet the business objectives
By having us onboard to tackle your daily IT operational issues, this will enable your organization to focus on the core business without compromising on the quality to meet the business objectives
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CUSTOMERS
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SATISFACTION
Key Feature of services
- Day To Day Support Services And Helpdesk During Office Hours And Non-office Hours.
- 24 Hour Email Support And Case Management
- Onsite Hardware And Software Troubleshooting
- Preventive Maintenance On All Workstations, Servers And Other Ip-based Devices
- Software Licenses Management, License Compliance And Patch Management
- Backup And Disaster Recovery Services On All User Data, Servers And Workstations
- Virus Containment, Pattern Updates And Preventive Measures
- Security Audits On All Business Network To Stop Unauthorized Entry
- Network & Bandwidth Monitoring Realtime To Alert On Downtime
- Upgrading Hardware And Software Services
- Reporting (Management & Administrator
- Website Maintenance And Management Of Email Hosting
IT PLANNING
All our customers get 7 hours IT Planning a month to align their IT investment to their business.
Our Senior IT Manager will sit with each customer and discuss their challenges and formulate a yearly plan.